Mercury Certified Pre-Owned

benefits

Travel Expense Reimbursement

For breakdowns that occur more than 100 miles from home, Mercury certified pre-owned vehicle owners can take advantage of up to $500 towards three-days lodging, meals and a rental vehicle.

Destination Expense Assistance

Up to $75 is available for Mercury certified owners to cover the cost of a taxi, shuttle or rental vehicle in the event of an emergency.

Designated Customer Assistance Center Toll-Free Number

For answers and assistance with all their benefits and services, Mercury certified pre-owned vehicle owners can call the toll-free number day or night, 365 days a year.

Rental Car Reimbursement

If a Mercury certified pre-owned vehicle should require overnight warranty repairs, up to $28 is provided to secure a rental vehicle for up to five days.

Warranty ID Card

To provide proof of warranty coverage, each Mercury certified pre-owned vehicle owner is issued an ID card with his or her own individual warranty number. 

warranty

Engine

All internal lubricated parts
Cylinder block
Cylinder heads
Flywheel
Manifold, exhaust
Manifold, intake
Oil pan
Oil pump
Seals and gaskets
Thermostat Thermostat housing
Timing chain cover
Timing chain, gears or belt
Turbocharger/Supercharger unit (factory-installed)
Valve covers
Water pump

Transmission

All internal parts
Seals and gaskets
Torque converter
Transfer case, including internal parts
Transmission case

Rear-Wheel Drive

Axle shafts
Bearings, front-wheel
Bearings, rear-wheel and axle hub
Drive axle housing and all internal parts Drive shaft
Retainers
Seals and gaskets
Universal and constant velocity joints

Front-Wheel Drive

Axle shafts
Bearings, front-wheel
Bearings, rear-wheel
Final drive housing and all internal parts
Hubs, automatic front locking (four-wheel drive) Locking rings (four-wheel drive)
Seals and gaskets
Universal and constant velocity joints

$100 Deductible

For each visit to a participating Mercury Dealership for repairs and/or service (during the limited warranty period) a $100 deductible will apply.

Subsequent Owner Warranty

To provide proof of warranty coverage, each Mercury certified pre-owned vehicle owner is issued an ID card with his or her own individual warranty number.

certification

Mechanical Reconditioning Process

To insure that each Mercury Certified Pre-owned Vehicle offers the level of performance and comfort Mercury demands, each pre-owned Mercury undergoes a comprehensive mechanical reconditioning process. This process includes correction to standard of all items noted on the Vehicle Inspection Checklist by the authorized Service Technician. If a part is found to be sub-standard during this inspection, only new Ford/Motorcraft or Ford Authorized Remanufactured Parts may be used to replace it.

Eligibility

To maintain an equitable baseline standard of quality, any Mercury vehicle from the current and/or four previous model years is eligible for certification under the Mercury Pre-owned Certification.For example, as of the 2006 model year, model years eligible for certification are: 2006, 2005, 2004, 2003 and 2002.The actual model types accepted are Mercury cars and SUVs.

Inspection Process

To earn the designation of Mercury Certified Pre-owned Vehicle, each pre-owned car must undergo and successfully complete a rigorous 115-point inspection. And this inspection can only be conducted by an eligible service technician who has successfully completed Program Awareness training